Shipping & delivery

Muftpads ships worldwide. Our goal is to prepare each order carefully, provide trackable delivery and keep the shipping experience simple.

Processing time

Orders are processed within 3 business days after payment confirmation. During this time, your item is prepared, checked and packed for shipment.

Shipping and delivery

• We offer free shipping worldwide.
• Estimated delivery time is 6-12 business days, depending on the destination.
• Shipments are handled through trackable courier services, including Global Cainiao where available.

Order tracking

Once your order ships, you will receive a tracking number by email. You can use this tracking number to follow the progress of your shipment online.

Lost or damaged packages

If your package is lost or arrives damaged, contact us as soon as possible at help@muftpads.com with your order number and photos if applicable. We will work with the courier and provide a replacement or refund when appropriate.

Returns and refunds

For return eligibility, refund timing and damaged-item requirements, please review our Returns Policy.