Distance sales agreement

This page summarizes the commercial information that applies when you place an online order through muftpads.com.

Seller information

Seller: MUFTPADS LTD
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: help@muftpads.com
Phone: +44 535 334 1958

Products

Muftpads sells mousepads, desk mats, gaming pads, custom printed pads and related desk setup accessories. Product details, available sizes, pricing and stock information are shown on each product page before checkout.

Prices and payment

Product prices are shown in USD. Payment is completed through secure checkout using the available payment methods. Card details are never stored on Muftpads servers.

Shipping

Orders are processed within 3 business days after payment confirmation. Estimated delivery time is 6-12 business days depending on the destination. Tracking information is sent by email after shipment.

Withdrawal, returns and refunds

Standard products may be eligible for return within 14 days from delivery if they are unused, undamaged and in original packaging. Custom or personalized products are only eligible for return if they arrive damaged, defective or incorrect. Full details are provided in the Returns Policy.

Customer support

For order questions, shipping issues, returns or product support, contact help@muftpads.com. We aim to respond within 24-48 hours during business days.